Commercial challenges rarely resolve themselves.
We resolve them with you.
Hexis Quadrant provides hands-on commercial consulting for supplier organisations that need to improve how they sell, negotiate, manage customers and deliver growth in complex retail environments.
Practical consulting. Senior practitioners. Real commercial outcomes.
Most commercial teams know what needs to change. The challenge is executing it consistently.
Customer strategies that lack clarity or real differentiation in market
Misalignment between what the business wants and what customer teams actually deliver
THE REALITY WE ADDRESS
Across supplier organisations selling into retail, the same issues surface regardless of sector, size or market.
Trading terms and pricing structures that erode margin over time without being addressed
Revenue growth management that is fragmented, reactive or disconnected from customer reality
Commercial teams that are capable but stretched, with no bandwidth to drive meaningful change alongside their day roles
The result is missed revenue, compressed margin and customer partnerships that consistently underperform their potential.
This is not a people problem. It is a clarity, alignment and execution problem.
Capability gaps that quietly limit the quality of daily commercial decisions
We are not a large firm and we do not operate like one.
Large consulting firms assign senior partners to win the work, then hand it to analysts and junior consultants to deliver it. You get a strategy document developed by people who have never managed a customer, never been in a trading terms negotiation and never had accountability for commercial results.
That is not how we work.
Every Hexis Quadrant engagement is led and delivered by senior commercial practitioners, people who have spent decades inside blue-chip supplier and retailer organisations managing the exact challenges we now advise on. We have sat in the same rooms, managed the same customers and carried commercial responsibility for results.
We work directly alongside your team. We stay close to execution. And we measure our success by commercial outcomes, not the quality of the document we leave behind.
We also take a longer view. Some of our client relationships have run continuously for over a decade because we build understanding of your business deeply enough to add value well beyond the initial engagement.
HOW WE ARE DIFFERENT
WHAT WE DO
Hands-on consulting focused on improving commercial performance.
We work across four core areas, each directly addressing the root causes of commercial underperformance in supplier organisations. Engagements can be focused on a single area or span multiple, depending on where performance is most exposed.
01
Customer Strategy and Commercial Execution
Develop clearer, more differentiated approaches to key customers, aligned to both your business priorities and how your customers actually operate. Then ensure they land.
Customer strategy development and review
Joint business planning frameworks and execution support
Key account management effectiveness
Customer engagement standards and selling frameworks
Category strategy activation with major customers
Trading terms strategic review and negotiation planning
02
Pricing, Trading Terms and Revenue Growth Management
Strengthen commercial discipline, protect margin and improve the quality of revenue decisions across your business.
Trading terms review, redesign and negotiation support
Pricing strategy and portfolio price architecture
Trade investment optimisation and return-on-investment frameworks
RGM capability development integrated into commercial ways of working
Promotional strategy design and effectiveness review
03
Channel and Customer Growth
Identify and unlock growth across existing customers, new channels and new markets.
Channel strategy design and prioritisation
Customer and channel diversification
Distribution model development and implementation
Market expansion: domestic and international
Customer segmentation, tiering and investment allocation
04
Commercial Leadership and Transformation
Support commercial functions through periods of change, growth or structural challenge, including where capacity is stretched and experienced leadership is needed immediately.
Commercial transformation design and implementation
S&OP development and cross-functional alignment
Strategic business planning support
Commercial gap-fill leadership: interim or project-based
White-label programme and capability framework development for organisations without a dedicated L&D function
HOW WE WORK
Embedded, practical and accountable to commercial outcomes.
We do not operate from the outside looking in. We integrate directly into your business, work alongside your team and stay close to execution throughout.
Understand
We invest time in understanding the commercial challenge, its root causes and where performance is genuinely being lost, not just where the symptoms are most visible.
Define
Working with your team, we define the solution and develop a clear brief. We do not prescribe a pre-built methodology, the solution is built around your business, your customers and your commercial reality.
Execute
We deliver against the brief. Hands-on, alongside your team, in market. Implementation is part of our work, not an afterthought.
Embed
We ensure the solution lands and sticks. Through capability integration, coaching and sustained support, we build your team's ability to own and continue what we have started together.
ENGAGEMENT MODELS
From one-off projects to long-term partnerships, structured around your needs.
We do not have a standard engagement model because commercial challenges do not come in standard shapes.
Some clients engage us for a specific, defined project: a trading terms review, a customer strategy refresh, a capability framework build. These typically run from a few weeks to a few months and are scoped clearly from the start.
Others engage us on an ongoing retainer basis: a sustained partnership where we provide consistent commercial expertise, strategic support and senior practitioner capacity alongside their team. Several of our client relationships have operated this way continuously for years. Our longest ongoing client relationship began in 2014.
The right model depends entirely on your situation. We will be direct about what we think makes sense. We will tell you honestly when a one-off engagement is all you need.
The advantage of ongoing partnership
Sustained engagement allows us to build genuine depth of understanding of your business, your customers and your markets. The return on that investment compounds over time, in the quality of advice, the speed of execution and the outcomes delivered.
HOW IT CONNECTS TO CAPABILITY
Strategy only delivers when teams can execute it.
Retail Immersion
Builds the customer understanding that makes commercial strategy more credible and more likely to land with customers. Particularly powerful before major customer planning cycles or negotiation campaigns.
The Commercial Academy
Builds the specific skills required to execute the strategies we develop, across selling, negotiation, customer planning and revenue management. Aligned to the capability gaps identified through consulting.
Our consulting work is most effective when combined with the commercial capability development needed to sustain and scale what we build together.
WHEN TO ENGAGE
Common triggers for consulting support.
You are working through one or more of these situations:
Customer strategy has lost differentiation or is not gaining traction with key customers
Commercial performance is inconsistent, under pressure or not responding to existing interventions
Teams are misaligned to commercial priorities or operating in functional silos
Trading terms or pricing structures are eroding margin and need to be restructured
Revenue growth management is reactive rather than strategically managed
A commercial transformation or restructure requires experienced external leadership
A short-term gap in senior commercial capacity needs to be filled immediately
You need a white-label capability programme built and delivered without an internal L&D function
If strategy is unclear, misaligned or not landing with customers, performance will always be constrained.
We help organisations identify exactly where the problem sits, and build the clarity, alignment and execution capability to address it. Whether that is a focused project or a long-term partnership, we structure our support around what your situation actually needs.
A 20-minute discovery call is usually enough to determine whether we are the right fit and where we can add the most value.
Frequently asked questions about our consulting services
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We provide hands-on commercial consulting for supplier organisations selling into retail channels. Our work covers customer strategy, revenue growth management, pricing and trading terms, channel and market growth, and commercial leadership support. We also develop white-label capability programmes and provide interim commercial leadership where organisations need experienced senior capacity quickly.
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We are not a large firm and we do not operate like one. In large firms, senior partners win the work and junior analysts deliver it. At Hexis Quadrant, every engagement is led and delivered by senior commercial practitioners, people with decades of hands-on experience inside blue-chip supplier and retail organisations. We have managed the customers, carried the commercial targets and sat in the negotiations our clients are navigating. We work directly alongside your team, stay close to execution, and measure success by commercial outcomes, not deliverable volume.
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It depends entirely on the scope and nature of the challenge. We deliver focused one-off projects: a trading terms review, a customer strategy build, a capability framework design, that run from a few weeks to a few months. We also work with clients on sustained retainer partnerships that have run continuously for years. Our longest ongoing client relationship began in 2014. We will always advise honestly on what engagement structure makes sense for your situation.
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Every engagement follows a consistent approach: we invest time understanding your commercial challenge and its root causes, work with your team to define the right solution and develop a clear brief, then execute alongside you in market. We do not hand over a strategy document and leave, implementation is part of our work. We then build in the capability and support needed to embed what we have built so your team can sustain it independently.
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Both. We structure engagements around what your situation needs, not a preferred commercial model. That said, ongoing retainer partnerships consistently deliver stronger results because they allow us to build genuine depth of understanding of your business, customers and markets over time. The advice gets sharper, the execution gets faster and the outcomes compound. We will tell you honestly which model makes sense for your challenge.
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Yes. Where organisations need experienced senior commercial capacity quickly, to fill a gap, lead a transformation or drive a specific initiative, we provide interim leadership on a project or retainer basis. This includes taking on functional leadership responsibilities directly, not just advising from the outside.
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Yes. We develop white-label consulting frameworks and capability programmes for clients who want to build internal commercial capability without external branding. We also provide full programme design and delivery for organisations that do not have a dedicated L&D function, acting as their commercial capability team.
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Consulting engagements are scoped and priced based on the nature of the challenge, the level of support required and the duration of the engagement. We do not publish standard rates because no two engagements are the same. Contact us to discuss your situation and we will provide a clear proposal based on what your organisation actually needs.
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We work primarily with supplier organisations across FMCG, liquor, pharmaceutical and tobacco sectors, selling into retail channels including grocery, convenience, wholesale, on-trade, off-trade, pharmacy, foodservice and travel retail. We operate globally across Australia, New Zealand, the United Kingdom, Western Europe including France, Italy, Poland, Ireland, Spain and Portugal, the Nordics including Finland, Norway and Sweden, the Middle East, Asia, Greater China, Japan, the USA and Latin America.