Making commercial organisations better tomorrow than they are today.
Hexis Quadrant is a global commercial capability firm. We help organisations selling into retail improve revenue, margin and customer performance, through consulting, immersive learning and applied capability development grounded in real-world retail dynamics.
We build commercial capability that drives performance, strengthens customer partnerships and delivers sustainable results.
Strong teams. Clear plans. Performance that still falls short.
Customer strategies that do not reflect how retailers actually operate or make decisions.
Commercial capability that varies significantly across teams, functions and markets.
THE PROBLEM WE SOLVE
Across supplier organisations selling into retail, the same issues surface regardless of sector, market or team size.
Revenue growth management that is disconnected from customer and category reality.
Execution that breaks down between planning and customer activation.
Teams navigating increasing commercial complexity with limited time or resource to address it.
The result is inconsistent performance, missed growth opportunities and sustained pressure on margin.
This is not a resourcing problem. It is a commercial capability and customer understanding problem. It is more prevalent than most organisations want to acknowledge.
Built by commercial leaders. For commercial leaders.
Hexis Quadrant was founded in 2013 by practitioners with decades of executive-level experience inside blue-chip FMCG, liquor, retail and consumer goods businesses. Our team has operated across sales, category, marketing and revenue growth management, in supplier and retailer roles, across multiple markets, channels and customer types.
We have managed the customers you manage. We have navigated the same commercial pressures your teams face. We have operated on both sides of the supplier-retailer relationship.
That experience is not a selling point. It is the foundation of every engagement, and the reason our work delivers commercial outcomes, not just learning outcomes.
"We are not theorists. We are practitioners who have designed a better way to build commercial performance, proven at scale."
Our Purpose
To build commercially capable organisations that can perform, adapt and win in complex retail environments, without dependency on external support.
Our Vision
To be the global authority in commercial capability development for organisations selling into retail channels.
Our Mission
We help commercial leaders in retail-facing organisations improve revenue, margin and customer performance by building real-world capability through hands-on consulting, immersive learning and applied development programmes.
WHO WE ARE
WHAT WE DO
Three integrated ways to build commercial performance
We are not a training company. We are not a traditional consulting firm. We are a commercial capability firm. The distinction matters.
Training firms deliver content. Consulting firms deliver recommendations. We deliver commercial outcomes by combining both, grounded in the real dynamics of how retail businesses operate.
Organisations typically engage us in one of three ways, each targeting a different root cause of underperformance, and each designed to work independently or as part of a broader programme.
Consulting
Strengthen strategy, alignment and commercial execution.
Hands-on consulting support to address specific commercial challenges, align teams and improve how plans are delivered in market. We work alongside your organisation to implement change, not just define it.
Key outcomes: Clearer customer strategies | Stronger cross-functional alignment | Better execution | Improved margin and revenue performance
Retail Immersion
Build the customer understanding that changes commercial decisions.
A live commercial simulation where teams run a real retail business, making real decisions on strategy, ranging, pricing, promotions and supplier management, with immediate financial consequences visible in real time.
Participants leave with a fundamentally different understanding of how retailers think, what drives their P&L and how to engage them more effectively.
Key outcomes: Deeper customer alignment | Higher quality conversations | Stronger joint business planning | More commercially grounded internal decisions
The Commercial Academy
Build capability that translates directly into commercial performance.
Targeted capability development across selling, negotiation, customer strategy and revenue growth management, designed around your organisation, your customers and your commercial priorities. Practical from day one, never theoretical.
Key outcomes: More consistent customer engagement | Stronger negotiation outcomes | Improved commercial planning | Greater confidence across teams
HOW IT FITS TOGETHER
Understanding. Capability. Execution. Each reinforces the other.
Commercial performance is a system, not a function. The organisations that perform consistently are the ones where customer understanding, commercial skills and strategic execution work together.
Retail Immersion builds the customer understanding that changes how teams think and engage.
The Commercial Academy builds the commercial skills to act on that understanding.
Consulting applies both to live commercial challenges, ensuring strategy is not just defined but delivered.
Clients engage across one, two or all three depending on where performance is most exposed. We will always advise honestly on which combination makes sense for your situation, including when we are not the right fit.
Active across every major retail market globally.
Since founding in 2013, Hexis Quadrant has built a global team of commercial practitioners with hands-on experience across supplier and retailer roles in every major consumer goods market.
We operate across: Australia and New Zealand | United Kingdom | Western Europe: France, Italy, Poland, Ireland, Spain, Portugal | Nordics: Finland, Norway, Sweden | Middle East and Africa | Asia | Greater China | Japan | USA | Latin America
Our team members have worked inside blue-chip organisations across grocery, convenience, wholesale, on-trade, off-trade, pharmacy, foodservice, travel retail and export channels, giving every engagement genuine local market knowledge, not generic global advice.
GLOBAL REACH
PROVEN IMPACT
Results that show up in market, not just in the room.
Our work is designed for immediate application. Every engagement, every programme and every simulation is built around real commercial situations, not theoretical frameworks.
9.4/10
Average participant satisfaction rating across programmes
98%
Of participants report improved effectiveness in their role
100%
Of participants report stronger understanding of how their customers make decisions
SECTORS AND CHANNELS
Built for the commercial realities of modern retail environments.
Sectors we serve:
FMCG
Liquor and Beverages
Pharmaceutical
Channels we cover:
Corporate Grocery
Pharmacy
Department
Petrol and Convenience
Wholesale
Export
Foodservice and QSR
eCommerce
Tobacco
On-Trade
Hardware
We operate with strict client confidentiality. Case studies are presented by sector and commercial outcome rather than by client name, reflecting the sensitivity of the work we do and the trust our clients place in us.
Consumer Goods
Off-Trade
Travel Retail
If commercial performance is not where it should be, effort alone will not fix it.
It is almost always a combination of misalignment, capability gaps and a limited understanding of how customers actually operate. We help organisations identify exactly where performance is being lost, and address it.
Frequently Asked Questions
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Hexis Quadrant is a global commercial capability firm. We help organisations selling into retail improve commercial performance through three integrated services: hands-on consulting, Retail Immersion (a live commercial simulation), and The Commercial Academy (a tailored capability development programme). Everything we do is grounded in real supplier-retailer commercial dynamics.
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Neither exclusively. We are a commercial capability firm. The distinction is important. Training firms deliver content. Consulting firms deliver recommendations. We do both, grounded in how retail businesses actually operate. Our consulting work builds strategy and alignment. Our capability programmes build the skills to execute it. Our simulation gives teams the experience of being in the customer's seat. Most clients use more than one of these together.
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We work with commercial teams in organisations selling into retail channels, primarily across FMCG, liquor, pharmaceutical and tobacco sectors. Our clients range from local market suppliers through to global multinationals. We work with Sales Directors, Commercial Directors, Category Leaders, Revenue Growth Management teams and L&D functions, depending on the engagement.
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Globally. We have been active since 2013 across Australia, New Zealand, the United Kingdom, Western Europe including France, Italy, Poland, Ireland, Spain and Portugal, the Nordics including Finland, Norway and Sweden, the Middle East, Asia, Greater China, Japan, the USA and Latin America. Our team has direct market experience in every region we operate in.
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The business was founded in 2013. The Australian entity, which operates as today's integrated Hexis Quadrant, was established in 2016. We have been working with some clients continuously since 2014.
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The simplest starting point is a 20-minute discovery call. No pitch: just a direct conversation about your commercial situation and whether we are the right fit to help. Book directly using the link on this page, or send us an email if you prefer to start the conversation in writing. We respond to every enquiry personally.
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Both. We have delivered programmes for global multinationals across multiple markets simultaneously, and we work with smaller regional suppliers where the commercial challenge is just as real. The size of the engagement scales to the need, not the other way around.
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Yes. We develop white-label consulting and capability solutions for clients who want to build internal capability without external branding, and for organisations without a dedicated L&D function who need end-to-end programme design and delivery.